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Privacy Policy

Our Privacy Commitment

This policy outlines how we collect, use, and protect your personal data when you interact with YAVA — as a founder, developer, public sector client, or visitor to our platform.

You’re covered by this policy if you are:

  • An SME working with YAVA on infrastructure, security, or public safety solutions

  • A government, defence, or multilateral partner accessing consultancy services

  • A founder or developer using our AI-powered matching platform

  • A website visitor exploring what we offer

 

For privacy-related enquiries, contact:
📧 privacy@yava.com

 

While you may raise concerns with the UK’s Information Commissioner’s Office (ICO), we encourage you to contact us first so we can resolve any issue directly.

 

What We Collect

If you’re a platform user (founder, developer, or client):

  • Identity & Contact: Name, role, company, email, phone, LinkedIn

  • Profile: Experience, skillsets, startup needs, technical specialisations

  • Usage: Login activity, interactions with matching tools or dashboards

  • Technical: Device type, IP address, location, browser, session activity

  • Transaction: Payment history, invoices, service subscriptions

  • Marketing Preferences

 

If you’re just visiting our site:

  • Technical Data: Browser details, IP, pages viewed, device type

  • Usage Data: Session time, clicks, time on page

We also collect anonymised and aggregated data to help improve the performance of our platform and services.

We do not collect special category data (e.g. health, beliefs, or criminal history).

 

How We Collect Data

  • Directly from you: When you fill out forms, register on the platform, email us, or book a meeting

  • Automatically: Using cookies, analytics, and tracking when you browse our site or platform

  • From trusted third parties: Including payment processors (e.g. Stripe), analytics services (e.g. Google), or recruitment platforms

 

How We Use Your Data

We use your data to:

  • Provide secure access to YAVA’s platform and services

  • Match founders and developers through our AI system

  • Facilitate engagements with clients, government agencies, and strategic partners

  • Deliver secure, reliable consultancy in defence, public safety, and infrastructure

  • Manage billing, invoicing, and client relationships

  • Respond to support requests and feedback

  • Send important updates or marketing (where permitted)

 

We only process your data when it’s legally justified:

  • To perform a service or contract you’ve requested

  • To support our legitimate business interests (such as improving our platform)

  • To comply with applicable legal or regulatory obligations

  • When you’ve given consent (e.g. for newsletters or updates)

 

You can opt out of marketing at any time by unsubscribing.

 

Who We Share It With

We may share your data with:

  • Our platform partners — e.g. if you’re matched with a developer or founder

  • Trusted service providers — including hosting, support, or payments

  • Government and public sector clients — if you are engaged in delivery or assessment

  • Advisors — such as our legal, compliance, and financial teams

  • Regulators — when required by law or contractual obligations

 

We require all partners and suppliers to comply with data protection laws and not to use your data for their own purposes.

International Transfers

 

We do not routinely transfer your data outside the UK or the EEA. Where data must be transferred, appropriate legal safeguards (such as Standard Contractual Clauses) will be used.

 

Data Security

We apply strong security practices — both technical and organisational — to protect your data across all our operations, including:

  • Limiting access to authorised personnel

  • Secure hosting and encrypted communications

  • Regular audits and risk assessments

We operate with the same mindset we bring to national infrastructure projects: protect what matters.

 

Data Retention

We only keep your data for as long as it’s needed for the purpose it was collected, or as required by law. This could vary depending on whether you're a user, partner, or government client. Contact us for specific retention details.

 

Your Rights

You have the right to:

  • Access a copy of the data we hold on you

  • Correct anything inaccurate or incomplete

  • Request deletion (subject to legal exceptions)

  • Restrict or object to how we process your data

  • Request transfer of your data to another provider

  • Withdraw consent where relevant

 

To exercise these rights, email: help@yava.com
 

We aim to respond within one month.

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